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FAQ

What does roadside assistance cover?

Towing and recovery, mobile tyre service, jump start, fuel help, locksmith, replacement car, hotel stay and onward travel ticket. Plus and Premium also contribute to long-distance towing.

How often can I use it?

Towing, tyre service, jump start and locksmith have no usage limit; fuel help is available twice a year. Your membership is valid 24/7 for 12 months.

When can’t you help?

Incidents outside Turkey and requests outside the plan’s scope. Details are on the coverage page.

Does motor liability insurance include roadside help?

Standard motor liability cover does not include roadside help or towing. Details

How do I get roadside help?

Use the app or website, call 0850 532 95 52, or message the members’ emergency WhatsApp line with your member number and location.

I’m not a member – can I still get help?

Yes. Nearby partners send offers and you choose the one that suits you.

How would you like to reach us?

We are here 24/7. Choose how to reach us.

Start callCall centre · 0850 532 95 52 Call via WhatsAppThe chat opens – tap the phone icon · +90 532 133 36 90 Message on WhatsAppYour location is added to the message

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